Job Code: 55283
Location: Mumbai
One of India’s leading Non-Banking financial Service company is looking for DGM/GM in Business Excellence (Financial Services Sector) at Mumbai.
Person would be responsible for driving the Business Excellence & Quality Culture across the Financial Services Sector. Strengthen process robustness and drive standardisation across the organization.Increase awareness of TQM and employee participation in various quality of initiatives. Excellence to be driven in 3 areas – Process, Operations and Customer Service.
POSITION DETAILS
Qualification - Post Graduation ( MBA / Equivalent) – Tier I institute or Tier II (in case of exceptional experience)
Work Experience – 10-15 years minimum
Industry / Domain – BFSI/NBFC (preferably). Other Industries except Manufacturing may be looked at
Functional Expertise – Process Quality/ Operational Excellence / Customer Service
May additionally have Quality Certifications like Sig Sigma, TQM, etc.
Max Age Cap – 40 yrs
PROFICIENCY
Process & Operation expertise – Financial Services
Strong understanding of different operational excellence concepts (i.e. Six Sigma, Lean Manufacturing, TQM, Kaizen etc..)
In-depth knowledge and experience in Implementation –Migration & Transition
Quality Excellence
Project conceptualization & Planning
Business Process Management
If interested, kindly send your candidature at sv7@skillventory.com
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