Job Code: 46573
Location: Delhi/Hyderabad
Function - Finance & Accounting
Business - Global Accounts
Designation - AVP
Job Title - Asst Vice President - Operations
Job Purpose - Process Leader - P2P
Band - 3
Location - India - Hyderabad/Delhi
Work Hours - Semi Day
International Assignment - No
Reporting Relationship - VP Operations
Communication
- Internal - Significant level of internal communications at different levels of leadership.
- External - Extensive Client communication - verbal, written and personal
Educational Qualifications
- Mandatory - Professional Finance Qualification - CA / Cost / MBA (Finance)
- Desirable - SAP Certification
Work Experience Details
- Total years - 8 to 10 years
- Type of Experience - Candidate should possess significant and diverse experience of leading large teams in the operations area of Finance & Accounting processes, especially P2P - Accounts Payable
Key Roles & Responsibilities -
- Actively participate in the development, articulation and implementation of the business / Operations strategy
- Monitor and drive plans to achieve successful completion on time, budget and quality
Possess and demonstrate P2P expertise in Global environment with Genpact Operations Leaders and Client Oraganization
- Provide leadership to the process managers and management oversight for issue resolution
- Create an environment that encourages staff retention; high levels of staff engagement and ensures employee satisfaction shows a year on year improvement
- Embed a culture of regular reviews and performance management aligned to Genpact standards
- Contribute in promoting Genpact as employer of first choice
Serve as single point of management contact to the Genpact Leadership
- Manage process adherence and deliver to the contractually agreed Service Levels
- Drive process rigour, efficiency and consistency , Improvisation Projects
- Deliver excellent Management Information
- Embed agreed Business Continuity management Plans (Centre / Function /Process levels)
- Drive a culture of continuous improvement
- Ensure compliance to all specified controls; conduct checks and attestation processes
- Ability to manage and lead the operations of teams which work in different time zones;
- Effective Interaction with Customers across the Globe;
- Striving for High levels of customer satisfaction."
Competencies -
- Sound hands on process knowledge with prefered exposure to SAP based platforms.
- Articulation, presentation skills and executive maturity.
- Empathy and problem resolution skills
- Ability to work under intense pressure.
- Willingness to adapt to a global culture and demostrate enough sensitivity to issues on people, process and cultural fitment.
Skills required -
- AP/GA experience is mandatory
- Establish and maintain effective working relationships with key stakeholders within Genpact and Senior leaders in the customer businesses served
- Proactively engage/agree plans and outputs with senior leadership in the customer sending business units (covering Transitions, Service Delivery, Performance Improvements, Issues Resolution and Escalations)
- Work with functional owners to ensure cohesion between individual department goals
- Oversee and manage senior stakeholder visits
Benefits from the role/ Value Proposition for the candidate - Global exposure in one of the most complex processes to be handled by any BPO in India. Fast track career path on demonstration of expected results.
Please send your resume to manpreet@mancerconsulting.com
Manpreet Singh
Mancer Consulting Services
www.mancerconsulting.com
Location: Delhi/Hyderabad
Function - Finance & Accounting
Business - Global Accounts
Designation - AVP
Job Title - Asst Vice President - Operations
Job Purpose - Process Leader - P2P
Band - 3
Location - India - Hyderabad/Delhi
Work Hours - Semi Day
International Assignment - No
Reporting Relationship - VP Operations
Communication
- Internal - Significant level of internal communications at different levels of leadership.
- External - Extensive Client communication - verbal, written and personal
Educational Qualifications
- Mandatory - Professional Finance Qualification - CA / Cost / MBA (Finance)
- Desirable - SAP Certification
Work Experience Details
- Total years - 8 to 10 years
- Type of Experience - Candidate should possess significant and diverse experience of leading large teams in the operations area of Finance & Accounting processes, especially P2P - Accounts Payable
Key Roles & Responsibilities -
- Actively participate in the development, articulation and implementation of the business / Operations strategy
- Monitor and drive plans to achieve successful completion on time, budget and quality
Possess and demonstrate P2P expertise in Global environment with Genpact Operations Leaders and Client Oraganization
- Provide leadership to the process managers and management oversight for issue resolution
- Create an environment that encourages staff retention; high levels of staff engagement and ensures employee satisfaction shows a year on year improvement
- Embed a culture of regular reviews and performance management aligned to Genpact standards
- Contribute in promoting Genpact as employer of first choice
Serve as single point of management contact to the Genpact Leadership
- Manage process adherence and deliver to the contractually agreed Service Levels
- Drive process rigour, efficiency and consistency , Improvisation Projects
- Deliver excellent Management Information
- Embed agreed Business Continuity management Plans (Centre / Function /Process levels)
- Drive a culture of continuous improvement
- Ensure compliance to all specified controls; conduct checks and attestation processes
- Ability to manage and lead the operations of teams which work in different time zones;
- Effective Interaction with Customers across the Globe;
- Striving for High levels of customer satisfaction."
Competencies -
- Sound hands on process knowledge with prefered exposure to SAP based platforms.
- Articulation, presentation skills and executive maturity.
- Empathy and problem resolution skills
- Ability to work under intense pressure.
- Willingness to adapt to a global culture and demostrate enough sensitivity to issues on people, process and cultural fitment.
Skills required -
- AP/GA experience is mandatory
- Establish and maintain effective working relationships with key stakeholders within Genpact and Senior leaders in the customer businesses served
- Proactively engage/agree plans and outputs with senior leadership in the customer sending business units (covering Transitions, Service Delivery, Performance Improvements, Issues Resolution and Escalations)
- Work with functional owners to ensure cohesion between individual department goals
- Oversee and manage senior stakeholder visits
Benefits from the role/ Value Proposition for the candidate - Global exposure in one of the most complex processes to be handled by any BPO in India. Fast track career path on demonstration of expected results.
Please send your resume to manpreet@mancerconsulting.com
Manpreet Singh
Mancer Consulting Services
www.mancerconsulting.com
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